D/C every time :(

Discussion in 'Technical Support' started by Pain, Jan 13, 2020.

  1. Pain

    Pain ShAdOw-XV-

    Guildcard:
    42009637
    Hi , I d/c every time i touch the counter to select any quest , this happened to me after the event finish , help me solve this problem :(
     
  2. Pain

    Pain ShAdOw-XV-

    Guildcard:
    42009637
    its happening in EP 4 only
     
  3. Pain

    Pain ShAdOw-XV-

    Guildcard:
    42009637
    one person mode is ok
    but it d/c in normal room
     
  4. Matt

    Matt Administrator Staff Member

    Location:
    Wigan, England
    Guildcard:
    42000044
    This will be my fault, what ship is it on
     
  5. Pain

    Pain ShAdOw-XV-

    Guildcard:
    42009637
  6. Matt

    Matt Administrator Staff Member

    Location:
    Wigan, England
    Guildcard:
    42000044
    Okay this has been fixed, sorry about that.
     
    Harborer of Hope and Pain like this.
  7. Pain

    Pain ShAdOw-XV-

    Guildcard:
    42009637
    Thank U very much :)
     
    Harborer of Hope likes this.
  8. Harborer of Hope

    Harborer of Hope That Others May Live! Staff Member

    Location:
    Tropical! <3
    Viva la Matt Matt-samas~!
     
    Pain likes this.
  9. Zorua

    Zorua Member

    Guildcard:
    42043656
    I’m starting to have this problem now, with EP1 and EP4


    EDIT* Logged in this morning and only having this problem when i am not in solo mode.
     
    Last edited: Jan 15, 2020
  10. Boxbreak

    Boxbreak Member

    Guildcard:
    42010263
    recently started getting really bad d/c issues. usually happens whenever i join a game and try to pick up an item. anyone else experiencing connection issues?

    Edit: it's the "no connection available check your cable blah blah" msg

    Also adding that it's nothing on my end because my net connection is complete fine I can reconnect immediately afterwards

    Edit: just had another one randomly mid quest. These used to be extremely rare occurrences.
     
    Last edited: Feb 8, 2020
    Nikki likes this.
  11. Nikki

    Nikki meh...

    In your case it might be potentially a windows or antivirus update thing that happened in the background if it was a sudden change that wasn't happening before. Make sure that all your folders and exe's are whitelisted in any security programs you might have left running like a main antivirus or windows, firewall, or smartscreen, and completely turn off windows defender if you have it.
     
    Boxbreak likes this.
  12. Boxbreak

    Boxbreak Member

    Guildcard:
    42010263
    hey thanks for replying. I double checked those settings hopefully it was just some spotty internet on my end (damn comcast)
     
  13. Boxbreak

    Boxbreak Member

    Guildcard:
    42010263
    problem is still there. Getting worse. D/Cs randomly in quest and when people join games it freezes. Nobody else getting problems like this? Please post any info here if anyone has encountered connection issues and the ways they solved.
     
  14. beev

    beev Member

    I think I've read somewhere that sometimes it's helpful to leave something active in the background because pso requires so little bandwidth. Sounds silly to me but maybe it could work? I mean I used to play on a 24.4k connection as a kid so it shouldn't use much :cool:
     
    Boxbreak likes this.
  15. Boxbreak

    Boxbreak Member

    Guildcard:
    42010263
    yea I mean I got 100 mpbs connection speed definitely ain't the issue
     
  16. Sodaboy

    Sodaboy Administrator Staff Member

    Location:
    Benicia, California
    Guildcard:
    11111111
    Connection problems are really hard to diagnose. It could be any number of things, such as:

    1. Spotty Wi-Fi, if you’re using that.
    2. Terrible router
    3. Bad network cables
    4. Improper MTU setting
    5. Switch or other router in-between you and the ship.
    6. Network card drivers and/or settings (Jumbo Frames, improper offload settings, etc.)
    7. Processes running on your computer

    Not much I can recommend but to look at all of that and possibly running a tracert to your ship of preference and see if you have any dropped packets.

    Also try playing on another ship and see how that works.

    Hope you do figure it out, though!
     
    Boxbreak and beev like this.
  17. Nikki

    Nikki meh...

    It's not the available bandwidth thats the issue in that case, its that it takes too little. ISP's see a connection taking so little from their service (in this case PSOBB i think uses barely 100KB/s or somethin? i dont remember but its small) and mark your internet as dormant, even tho you're using it then they d/c you. The point of what they said is mainly that if you have a video playing in the background, or a music streaming service using your internet you wont get marked as idle/dormant and wont get d/c.
     
    Boxbreak and beev like this.
  18. Boxbreak

    Boxbreak Member

    Guildcard:
    42010263
    hey all thanks for reply. I will try running something in the background to take up bandwidth.

    router is brand new . other stuff I have not the slightest clue but i will give it a try

    edit: idk if its really helping but having youtube open with music seems to reduce d/c, at least I played a few 20~min+ games tonight and didn't have any issues. I did however get strange instances of frozen screen when players would join. The host would stay connected but everyone else in the game including the person trying to join would get booted. related?
     
    Last edited: Feb 25, 2020
  19. Boxbreak

    Boxbreak Member

    Guildcard:
    42010263
    update: just having youtube open with videos loading seems to have fixed 90% of my d/c problems. go figure. I still have random issues occasionally, most of the time its either -- freeze when player joins (not a problem, as you can just remake the game), d/c during 4 way photon blast (this has happened multiple times, always during photon blast, I noticed myself and other players affected by the issue.)

    Edit: someone just told me they get similar problems in ep4 while pb'ing due to bad frame rates causing desync. I noticed the last room in MAE suffers from this issue a lot. Could fluctuating framerates be causing desyncs and thus d/c?
     
    Last edited: Mar 5, 2020

Share This Page