PSO dsound.dll crash

[Yunaelith]

Heyo,

My game have been crashing since some days now, even on a fresh windows install. Here's the logs I have from Windows's Event Viewer:

- System

- Provider

[ Name] Application Error​

- EventID 1000

[ Qualifiers] 0​

Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated

[ SystemTime] 2017-06-26T23:29:51.268044000Z​

EventRecordID 1503
Channel Application
Computer DESKTOP-OBG5KTR
Security​

- EventData

psobb.exe
0.0.0.0
00000000
dsound.dll
10.0.15063.0
d728a81b
c0000005
00031cd8
10a0
01d2eed341a34222
C:\Jeux\EphineaPSO\psobb.exe
C:\Windows\SYSTEM32\dsound.dll
9004dc87-c717-44fc-862b-9768f68b0559
​

It seems like it's linked with dsound.dll.

Anyone have an idea about this issue ?

Edit: I'll precise that the crash happen when I stand around Spaceship. The game just crash randomly.

But doesn't crash in lobby/pioneer2 so far.

 

[tofuman]

Try adding psobb.exe to the DEP exceptions.

 

[Yunaelith]

Try adding psobb.exe to the DEP exceptions.

The DEP is on Windows-only software and services, it shouldn't cause issues with PSOBB. I remember using the other option that made the game crash even more (when firing handgun).

 

[Soly]

That (what @tofuman said) is actually what is suggested all around the forum (search "turn on dep for all programs").
Is worth a try, anyway.

 

[Yunaelith]

I feels dumb now. It was actually the cause. But, I remember doing so before reinstalling Windows and it was still crashing... maybe something went wrong.

Game is running in Spaceship since 35+min without crashing.

Thanks to both of you.

 

[Yunaelith]

Well, gonna say that too. I crashed 2 times again due to this dsound.dll today. With DEP deactivated.

But these 2 crashes seems more random than what I had before.

 

[tofuman]

It may be worth updating your sound card drivers.

 

[Little Vamp]

Just had the same issue, tried everything before i found out about this...
Here is how you can add online.exe to the DEP exceptions.
https://www.online-tech-tips.com/windows-xp/disable-turn-off-dep-windows/
It sais XP in the link, but the screenshots show it on win10

For me that did not help.
Whenever i am in CCA it crashes with an dsound.dll error:

Name der fehlerhaften Anwendung: psobb.exe, Version: 0.0.0.0, Zeitstempel: 0x00000000
Name des fehlerhaften Moduls: dsound.dll, Version: 10.0.19041.1, Zeitstempel: 0x59a065c9
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00032e88
ID des fehlerhaften Prozesses: 0xd74
Startzeit der fehlerhaften Anwendung: 0x01d6899d64822b26
Pfad der fehlerhaften Anwendung: G:\Spiele\PSOBB\psobb.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\dsound.dll
Berichtskennung: bf729100-e98e-4a6b-be2a-88826f358b46
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

EDIT:
for me it strangely helped to disable the "focus sound" in the advanced pso options.