Game Crashes while killing monsters in christmas event
- Thread starter krazye
- Start date
- Guildcard
- 42017744
So this is probably something on your end. Can you be more specific about the crash? Is it only in certain quests or all quests? Is the crash only in a certain area or when killing a certain monsters? Are you playing solo or in a group when you crash? If solo, are you crashing only on certain characters?
No idea what you mean by weird looking drop. Are you using any custom textures? Can you try a fresh reinstall?
Go into Windows Event Viewer > Windows Logs > Application. Find the Error event for psobb.exe. Can you provide the "Fault offset" and trailing component of the "Fault module" path? The fault offset should be a hexadecimal number. The fault module would be something like "C:\EphineaPSO\psobb.exe." Only the final component of that path, "psobb.exe," is needed.
No idea what you mean by weird looking drop. Are you using any custom textures? Can you try a fresh reinstall?
Go into Windows Event Viewer > Windows Logs > Application. Find the Error event for psobb.exe. Can you provide the "Fault offset" and trailing component of the "Fault module" path? The fault offset should be a hexadecimal number. The fault module would be something like "C:\EphineaPSO\psobb.exe." Only the final component of that path, "psobb.exe," is needed.
I'm only trying the christmas event quest. Not even a specific area, or killing specific monsters. I'm trying to pinpoint it as a specific DROP that crashes the game.
Here is the windows event viewer log:\
Faulting application name: psobb.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: d3d9on12.dll, version: 10.0.22621.608, time stamp: 0x54904881
Exception code: 0xc0000005
Fault offset: 0x00029f88
Faulting process id: 0x0x28C0
Faulting application start time: 0x0x1D91276C6B002FE
Faulting application path: D:\PSO BB Ephinea\EphineaPSO\psobb.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d9on12.dll
Report Id: 926651cd-3456-48d7-b5de-4ed1897c37d9
Faulting package full name:
Here is the windows event viewer log:\
Faulting application name: psobb.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: d3d9on12.dll, version: 10.0.22621.608, time stamp: 0x54904881
Exception code: 0xc0000005
Fault offset: 0x00029f88
Faulting process id: 0x0x28C0
Faulting application start time: 0x0x1D91276C6B002FE
Faulting application path: D:\PSO BB Ephinea\EphineaPSO\psobb.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d9on12.dll
Report Id: 926651cd-3456-48d7-b5de-4ed1897c37d9
Faulting package full name:
here's another with a different fault offset
Faulting application name: psobb.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: ephinea.dll, version: 0.0.0.0, time stamp: 0x638fc420
Exception code: 0xc0000005
Fault offset: 0x009cc862
Faulting process id: 0x0x17F0
Faulting application start time: 0x0x1D9127A10E37065
Faulting application path: D:\PSO BB Ephinea\EphineaPSO\psobb.exe
Faulting module path: D:\PSO BB Ephinea\EphineaPSO\ephinea.dll
Report Id: 53ca97c7-c538-485f-9fb0-0d454a2b1d7b
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: psobb.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: ephinea.dll, version: 0.0.0.0, time stamp: 0x638fc420
Exception code: 0xc0000005
Fault offset: 0x009cc862
Faulting process id: 0x0x17F0
Faulting application start time: 0x0x1D9127A10E37065
Faulting application path: D:\PSO BB Ephinea\EphineaPSO\psobb.exe
Faulting module path: D:\PSO BB Ephinea\EphineaPSO\ephinea.dll
Report Id: 53ca97c7-c538-485f-9fb0-0d454a2b1d7b
Faulting package full name:
Faulting package-relative application ID:
I don't know what most of this means
Faulting application name: psobb.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: ephinea.dll_unloaded, version: 0.0.0.0, time stamp: 0x638fc420
Exception code: 0xc0000005
Fault offset: 0x016b2d70
Faulting process id: 0x0x17F0
Faulting application start time: 0x0x1D9127A10E37065
Faulting application path: D:\PSO BB Ephinea\EphineaPSO\psobb.exe
Faulting module path: ephinea.dll
Report Id: 1184cafc-a2ae-4cfc-b58e-ff0c380c7c47
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: psobb.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: ephinea.dll_unloaded, version: 0.0.0.0, time stamp: 0x638fc420
Exception code: 0xc0000005
Fault offset: 0x016b2d70
Faulting process id: 0x0x17F0
Faulting application start time: 0x0x1D9127A10E37065
Faulting application path: D:\PSO BB Ephinea\EphineaPSO\psobb.exe
Faulting module path: ephinea.dll
Report Id: 1184cafc-a2ae-4cfc-b58e-ff0c380c7c47
Faulting package full name:
Faulting package-relative application ID:
- Guildcard
- 42017744
Not sure, crashing in ephinea.dll is weird.
1. Do you crash in Direct3D 8?
2. Are you using any custom textures?
3. Have you tried a fresh reinstall?
4. Is this an issue that just started happening? Were you able to play just fine before this event? When was the last time?
This isn't an issue anyone else is reporting so it's something specific to your setup. Honestly, I would try a fresh reinstall first to ensure no custom textures, go back to Direct3D 8, and see if that works first. If it does, then try Direct3D 9. If that works, then start adding back your custom textures one by one.
1. Do you crash in Direct3D 8?
2. Are you using any custom textures?
3. Have you tried a fresh reinstall?
4. Is this an issue that just started happening? Were you able to play just fine before this event? When was the last time?
This isn't an issue anyone else is reporting so it's something specific to your setup. Honestly, I would try a fresh reinstall first to ensure no custom textures, go back to Direct3D 8, and see if that works first. If it does, then try Direct3D 9. If that works, then start adding back your custom textures one by one.
I haven't played the game in years. I was lvl 1 earlier today when this happened. I don't use custom textures. I never tried Direct 8.
I am now level 8 still grinding out this christmas area to wait for whatever is suppose to drop here to crash me. One thing that has changed from the last post and now, PSOBB is now using my RTX3080ti and not the internal GPU. Still haven't seen whatever item drop that crashed me yet. If it do, i'll switch it to direct 8 to see what happens.
Also direct 9 was the default that I started out with that crashed me.
I am now level 8 still grinding out this christmas area to wait for whatever is suppose to drop here to crash me. One thing that has changed from the last post and now, PSOBB is now using my RTX3080ti and not the internal GPU. Still haven't seen whatever item drop that crashed me yet. If it do, i'll switch it to direct 8 to see what happens.
Also direct 9 was the default that I started out with that crashed me.