Earlier 7 minute outage

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Sodaboy

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Today there was a 7 minute outage of both the website and game from 17:10 UTC-6 to 17:17 UTC-6.

Our provider has posted this information, "Our router in Chicago stopped responding properly following some software adjustments that we made to it which should not have caused an issue. We are currently investigating and will be rebooting it.

Update @ 5:18pm CDT: The router has finished rebooting.

We will not be making any further changes to the router configuration today. Any additional adjustments, whether or not we believe they will cause problems, will be done in the early morning hours on a later day."


Sorry for any inconvenience this caused anybody, but this was out of our control.
 

Sodaboy

Administrator
Staff member
Looks like there may still be some issues as a friend of mine in Europe cannot access the server at all still. I'm talking with the provider now.
 

Sodaboy

Administrator
Staff member
Update from NFOServers:

"Routing adjustments were made, so it wouldn't be exactly like it was before. These issues should clear very shortly as the changes propagate."

So, if you know anyone who can't get to the website or server, they just have to wait it out.
 
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