can't connect to server

I have a friend trying to download Ephinea to play PSO for the first time but any time he tries to connect to the website it says it cannot be reached. Any idea how to fix this?

Introduction I'd like to give you a small tutorial on fixing a recent, but common error that a lot of private servers have been having. In the case of this game, it's considered the No.916 Error (server is full) or at the bottom left of your screen during log-in, the !DLL ERROR!. How and why...