Game Keeps Randomly Crashing

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HoochieKewchie

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I have tried countless times to get this fixed on my own before posting here in the forum, as I don't like to be a bother, but I don't know what else to do. I've update all of my drivers, I've tried playing with the game as an exception for DEP, I've tried playing the game with only Windows Essentials for DEP. I've uninstalled and reinstalled 3 times, I made sure I have the framework thing installed, I've added the exception to antivirus, I've updated graphics cards, played on lower settings, used default settings, various rendering settings, but the game still crashes at random intervals. Sometimes I'll play for 5 minutes, other times I can play for almost an hour. The game will freeze, stutter a few frames, freeze again, and then just crash. The only thing I've notice in common is that it crashes with other people. I have never crashed playing solo. I don't get any kind of report on why, or maybe I just don't know where to look. Any assistance would be greatly appreciated, because I'm losing my mind over here. Thanks in advance!
 
Open Event Viewer, expand Windows Logs on the left, click on Application, wait for it to load the events, and then find the Error event for when PSOBB crashed. It'll look something like this
Code: 
Exception code: 0xc0000005
Fault offset: 0x004f840e
Faulting process id: 0x167E0
Faulting application start time: 0x1DBCB733CA5E621
Faulting application path: C:\EphineaPSO\psobb.exe
Faulting module path: C:\EphineaPSO\dinput8.dll
Post only the Exception code, Fault offset, and the final component of the Faulting module path (not the full path--just whatever is after the final backslash). In my case, it would be this:
Code: 
Exception code: 0xc0000005
Fault offset: 0x004f840e
dinput8.dll
 
Ender said:
Open Event Viewer, expand Windows Logs on the left, click on Application, wait for it to load the events, and then find the Error event for when PSOBB crashed. It'll look something like this
Code: 
Exception code: 0xc0000005
Fault offset: 0x004f840e
Faulting process id: 0x167E0
Faulting application start time: 0x1DBCB733CA5E621
Faulting application path: C:\EphineaPSO\psobb.exe
Faulting module path: C:\EphineaPSO\dinput8.dll
Post only the Exception code, Fault offset, and the final component of the Faulting module path (not the full path--just whatever is after the final backslash). In my case, it would be this:
Code: 
Exception code: 0xc0000005
Fault offset: 0x004f840e
dinput8.dll
Click to expand...
Okay, thank you! I had no idea where to even look for this information. I have two errors within 2 seconds of each other, so I'll post both just in case

1st:
Exception Code: 0xc00001a5
Fault Offset: 0x004d39da
psobb.exe

2nd:
Exception Code: 0xc0000005
Fault Offset: 0x004d39bf
psobb.exe
 
HoochieKewchie said:
Okay, thank you! I had no idea where to even look for this information. I have two errors within 2 seconds of each other, so I'll post both just in case

1st:
Exception Code: 0xc00001a5
Fault Offset: 0x004d39da
psobb.exe

2nd:
Exception Code: 0xc0000005
Fault Offset: 0x004d39bf
psobb.exe
Click to expand...
Those are both DEP crashes. You should double check the DEP settings, maybe go with the option that disables it for everything except Windows services and see.

For the second crash in particular, it happened when a photon bullet moved off the screen to the right. You can probably verify if it's fixed by equipping a handgun and firing in all directions without moving the camera. And it's probably a good idea to also test that Photon Blasts work afterwards.
 
Ender said:
Those are both DEP crashes. You should double check the DEP settings, maybe go with the option that disables it for everything except Windows services and see.

For the second crash in particular, it happened when a photon bullet moved off the screen to the right. You can probably verify if it's fixed by equipping a handgun and firing in all directions without moving the camera. And it's probably a good idea to also test that Photon Blasts work afterwards.
Click to expand...
Okay, I double checked and made sure it was enabled for windows essentials only and it's still crashing. I even readded it to the list of programs to not run for again as well. Is there anything else I might be able to try?

*I have also looked up a video on how to completely turn off the DEP, which I tried, and it's still crashing.
 
Last edited:
HoochieKewchie said:
Okay, I double checked and made sure it was enabled for windows essentials only and it's still crashing. I even readded it to the list of programs to not run for again as well. Is there anything else I might be able to try?

*I have also looked up a video on how to completely turn off the DEP, which I tried, and it's still crashing.
Click to expand...
What was the crash info for the new crash? When did the crash occur? Was it when firing a weapon or performing a photon blast?
 
Firing a weapon, sorry, I should have clarified. I didn’t get the new info because I didn’t think it was necessary since it was determined to be a DEP crash already, but here it is, once again 2 errors. As I was typing I realized it was the exact same as earlier. I've been able to use PBs with no issue.

1st:
Exception Code: 0xc00001a5
Fault Offset: 0x004d39da
psobb.exe

2nd:
Exception Code: 0xc0000005
Fault Offset: 0x004d39bf
psobb.exe
 
HoochieKewchie said:
Firing a weapon, sorry, I should have clarified. I didn’t get the new info because I didn’t think it was necessary since it was determined to be a DEP crash already, but here it is, once again 2 errors. As I was typing I realized it was the exact same as earlier. I've been able to use PBs with no issue.

1st:
Exception Code: 0xc00001a5
Fault Offset: 0x004d39da
psobb.exe

2nd:
Exception Code: 0xc0000005
Fault Offset: 0x004d39bf
psobb.exe
Click to expand...
Well, I'm not sure then. Those are definitely DEP crashes. This should just work. I honestly don't know why DEP has a problem with PSOBB because these crashes are clearly happening in the code section of the executable.

But anyway, the only thing left that I can think of is to try installing it somewhere that's not protected, such as C:\EphineaPSO (in case you installed it to a folder that needs admin privs). Then try running the game with Direct3D 8, 1024x768, Windowed mode, and all shaders, AA, and AF off. Try both DEP settings but make sure you add psobb.exe as an exception for the second option.

If it still crashes, then I honestly don't know. My CPU also supports hardware based DEP and I don't have any issues, so I'm not sure if there's something else that could be causing this.
 
Last edited:
Ender said:
Well, I'm not sure then. Those are definitely DEP crashes. This should just work. I honestly don't know why DEP has a problem with PSOBB because these crashes are clearly happening in the code section of the executable.

But anyway, the only thing left that I can think of is to try installing it somewhere that's not protected, such as C:\EphineaPSO (in case you installed it to a folder that needs admin privs). Then try running the game with Direct3D 8, 1024x768, Windowed mode, all shaders, AA, and AF off. Try both DEP settings but make sure you add psobb.exe as an exception for the second option.

If it still crashes, then I honestly don't know. My CPU also supports hardware based DEP and I don't have any issues, so I'm not sure if there's something else that could be causing this.
Click to expand...
I'll definitely give these a try. Thank you so much for taking the time to try and help me with this. I will say that I did notice my computer said that it does NOT support hardware based DEP, so that could probably be it.
 
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