Constant Disconnect Issues

CalciumSeeds

CalciumSeeds

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**UPDATE** 27/03/2018

FIXED!!!

It was an combination of AV and DEP issues together. Tofu managed to fix it all for me though.

#TofuIsATopLad


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Hey Folks,

Been on the server around a week or so but ever since I made my seasonal Character I've been disconnecting every 10-15 minutes. There's the odd time that I can actually manage to complete a quest.

I'm from the U.K and but play on U.S ships due the the higher player base.

My internet provider is Virgin and I use their Super Hub 2 router. Please note that I'm plugged straight in with an ethernet cable and have no issues elsewhere with my connection.

I seen one thread on this but the guy replaced his shitty router which apparently helped, that should be my last resort.

Any ideas?

Thanks,
Jamie.
 
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Where do you live? Virgin are currently upgrading quite a lot of cabinets across the UK that causes disconnects pretty frequently. My local one was upgraded recently which left me with no internet/constant disconnects for around 4 days while they got engineers out, etc.

When I called Virgin they reported no issues on my line except from a bad SNR, speedtests showed otherwise. Once an engineer had been out to verify they had a guy out to fix the cab the next day.

I'm in the North west of england, if that helps.
 
Hey Esufer,

I live in Edinburgh, Scotland. I believe they've already updated ours but then again that might have been a while back (would need to ask the lady as she told me about it).

What's odd is it was absolutely fine for a few days with no disconnects and then as soon as I made a seasonal Char shit hit the fan. It's all very odd.
 
I'll do a bit of digging at work on Monday, I work for a tech support company, I'll see if anyone has heard anything.

My problems were caused because one party was updated but a certain adapter was not changed in the cabinet.
 
**UPDATE** So I've been sat in the EU server for a few hours now with no disconnects at all. Has anyone every experienced this issue before?
 
The North Eastern US has been getting slammed by winter storms, but I don't know if that is affecting your connection with Fodra..
 
That very well could be the reason. We had it pretty bad snow wise here in Scotland over a week ago (been snowing on and off today also).

Thanks for the heads up.
 
**UPDATE**

So it is most certainly PB related!!

Keep disconnecting when people use their PB, 3-4 times in a row now. Any suggestions as I've done all I can on my end and I;m starting to get sick of it. It's making the game downright unplayable.
 
Jamie said:
**UPDATE**

So it is most certainly PB related!!

Keep disconnecting when people use their PB, 3-4 times in a row now. Any suggestions as I've done all I can on my end and I;m starting to get sick of it. It's making the game downright unplayable.
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That makes literally no sense. Glad a reinstall fixed it.
 
does the PB like, happen? or partially complete, then kicked off? or immediately?

my super non-professional longshot guess is that maybe there's something graphically about the PB animation your computer doesn't like? what are you playing on? not making an assumption that your computer's a potato or something, but i think most of us are like "what" because, as Esufer said, that literally makes no sense, so that's currently the best i got.
 
It happens after the PB has finished. I've made sure PSOBB is on my firewall's/antivirus exceptions lists etc. In terms of my PC's specs:
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> Could try this. <

Does this happen both when you're host AND when you're not?
Does this happen on Fodra only?
Have you tried reinstalling? Or maybe try a different particle file in your psobb installation.

shadow_FIX said:
is that maybe there's something graphically about the PB animation your computer doesn't like?
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If this were the case it would probably be crashing, not disconnecting. Probably...
 
Jamie said:
It hasn't fixed it dude. It's continuing to happen XD
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Oh god, sorry. I thought I read in the OP earlier in the update that it was behaving now. My bad. Did a bit of asking around at work and we've had nothing out of the ordinary reported from your neck of the woods from Virgin. I would get them to have a look at the line though, they can diagnose the same issue I had over the phone (the signal noise ratio issue).

Do you have anything running that might be impacting your upload/download? steam updates, torrenting software? Also do you get this issue on non-seasonal characters? And if it's happening to all characters since you made a seasonal character, have you tried a second account to see if the issue persists there?

Also, try tethering through your phone and see if that causes disconnects (I ran PSO through my phone connection when I had network issues, works fine). That'd help to narrow down whether it's client or connection based.

With it being PB based, I wonder if it could be something desyncing somewhere? I really don't know - but PBs do cause everything to kinda pause/freeze, is it crashing when you unfreeze? I don't know enough about how PSO works to really offer more than baseless conjecture.

I'll check this thread again in the morning.
 
So I did a bit of testing with my friends.

Got my friends to make 2-3 games, they did their PB's. No crash.

I made 2 games, they did their PB'. Crashed both times.

I am not tech savvy at all and I honestly have never had this issue with PSO I'm kinda baffled at what to do here as it's clearly PB related.

Surely someone has had a similar issue?! I can't be the only guy.
 
Jamie said:
So I did a bit of testing with my friends.

Got my friends to make 2-3 games, they did their PB's. No crash.

I made 2 games, they did their PB'. Crashed both times.

I am not tech savvy at all and I honestly have never had this issue with PSO I'm kinda baffled at what to do here as it's clearly PB related.

Surely someone has had a similar issue?! I can't be the only guy.
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Just to confirm, when you mean crash, do you still mean 100 connection error?
 
Esufer said:
Just to confirm, when you mean crash, do you still mean 100 connection error?
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Yeah dude, 100 connection error.

I sent my graphics to lowest, tried low performance mode, took V-Sync off still the same so I really don't know what to do.
 
Did you try it on a different wifi connection (or tethering from a mobile device?)
 
Esufer said:
Did you try it on a different wifi connection (or tethering from a mobile device?)
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I'm plugged straight in via ethernet. I have noticed that my Graphics Card was needing updated drivers installed. You think that will help?
 
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